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Quantum Merge is a Microsoft partner with one goal in mind: to help small businesses like yours achieve their maximum potential. By offering technology based solutions as a catapult to that success. We bring invaluable expertise in Customer Relationship Management, Office 365, mobile, and web solutions that will empower your small business to make the most of the various tools available to help you achieve that desirable end result.

Founded in 2016, Quantum Merge is a Microsoft CRM certified solutions provider that understands the critical importance of strengthening the relationship between small businesses and their customer base. Calling on our vast experience and skillfully honed expertise, we will guide you through the process of establishing an effective web presence, incorporating e-commerce into your business model, and deploying a CRM solution that will enable you to compete with much larger companies at a fraction of the cost of hiring a staff of marketing and sales experts.

Website Design
 

An essential for every successful business is an efficient content management system (CMS) paired with modern, responsive design. Our services support the creation and modification of digital content – allowing multiple users to develop, manage, store, search for, and publish documentation and data.

We believe in creating a content management system as unique as the needs of your business, from complex documentation to one-line mass messaging campaigns. We provide completely customized solutions to store, control, or publish industry-targeted tation such as news articles, manuals, sales guides or marketing collateral – fully compatible with all types of files. But at Quantum, this is just the start. We take it a step further, working alongside our companies in design, implementation, and consistent updating:

Creation

We believe in fresh content reflective of your company’s branding, in every stage from creation to redevelopment. At Quantum, we dedicate the precise amount of resources to help manage these stages, significantly cutting down on costs and time, and improving efficiency for your team.

Branding

The design and responsive navigation is what your users will notice first. We perfectly pair this with content – from creating a brand strategy from scratch to re-branding or evolving.  

Centralization

In many companies with CMS services supporting multiple users, messaging is often stretched and loses the main objective of its advantage – easy handling. With our custom-made CMS solutions, we emphasize the return to where it belongs: central management.

Accuracy

Content is king, and we are firm believers in developing systems that do not allow any discrepancy, duplicated or inaccurate content published from your company’s name. Consistency Categorization, personalization, simplification, relevant syndication of content and integration with other applications are only a few of the assets of our CMS services. We incorporate these features consistently, becoming a partner in generating ideas and improving workflow. 

 
Cloud CRM

 

In a connected world, delivering a great customer experience is more essential than ever. What your customer experiences is what helps you differentiate your business, build loyalty, and maintain your reputation. This is where CRM solutions come in, but often smaller businesses find CRM daunting—they think it’s only for big companies and too complex for their needs.

With Microsoft Dynamics CRM Online, it doesn’t have to be complicated. You can win customers and keep them happy with an easy-to-use solution designed to help businesses of virtually any size to maximize opportunities, boost mobile productivity, and make better-informed decisions.

Dynamics CRM Online works seamlessly with familiar tools like Office 365, so employees can make true customer relationship management a part of their day-to-day activities—scheduling meetings, sending emails, and connecting for online conferences. It is also hosted by Microsoft, so you can focus on your business and your customers—not the technology that helps you serve them.

With Dynamics CRM Online, you:

 

Collaborate

Make it easy for everyone in your organization to get the information they need to deliver great customer experiences.

Productive

Boost productivity by empowering your sales and service employees to do their best work from virtually anywhere.

Empowered

Get visibility into your organization to make informed decisions and grow your business.
 

Dynamics CRM Online is also affordable. Its enterprise-class cloud infrastructure is maintained by Microsoft and keeps your solution secure and reliable with minimal IT support.